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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Good Morning, I have a 2 year old Beko 1243S dishwasher... It

Customer Question

Good Morning,
I have a 2 year old Beko 1243S dishwasher...
It will not move on from the wash cycle.....All I can hear is a slight hum from the machine with no water entering in or out..
I,ve drained out the water and restarted machine but still sticks on wash but with no water??
Is there an external filter I could check pls other than the ones in the floor of the machine
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am Tech Michael I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
How old is your dishwasher?
Please remove the bottom kick plate and listen carefully when its humming. see if you can tell me where the hum is coming from.
Thank you for your patience!

Tech Michael

Customer: replied 3 years ago.

Good afternoon,


 


You have asked me how old the machine is! I clearly stated in my question that the machine was 2 years old. So I do not wish to repeat myself.... When I initially logged on to justanswer.co.uk I was led to believe that someone was on line and I would get a quick result...


So I paid £20 but for nothing....


Under these circumstances I feel my money should be refunded..


 


Regards..............Steve Noel

Expert:  Michael replied 3 years ago.
Hi, sorry sometimes all the info doesn't make it in on time.
I got that one eventually. I can help you but Now I need to know where the humming sound is coming from?
Is it from the bottom or near the control lights?
Please have patience as these are technical questions.
Thank you
tech Michael