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Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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own a Hotpoint frost free freezer model FZFM171, both yellow

Customer Question

own a Hotpoint frost free freezer model FZFM171, both yellow light and red light are flashing and freezer appears to be defrosting
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am Tech Michael I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
is there any heavy frost on the wall inside the freezer?
Also how old is your fridge?
Thank you for your patience!

Tech Michael