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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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On a kad62 when I turn water on it just pores out the ice machine,

Resolved Question:

On a kad62 when I turn water on it just pores out the ice machine, could you tell what might be the cause
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am sorry to hear that.
I am Tech Michael I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
Please explain this a bit better are you talking about your fridge? also are you saying when you try to dispense water from the door its coming out of the ice dispenser? Please explain so I can help you effectively.
Thank you for your patience!
Tech Michael
Customer: replied 3 years ago.
No what I am saying as soon as I turn on the mains water to fridge freezer it pores out the ice making machine inside at the back of freezer. Into the freezer
Expert:  Michael replied 3 years ago.
Thank you Alan.
there is a solenoid back there, it is stuck in the open position.
its super east to replace and I will help you anyway no additional cost;-)
Its not very expensive either.
The best place to get that part is listed below.
I will stick with you until this is fixed and working as it should.
PLEASE RATE KINDLY BEFORE CLOSING THIS PAGE, your question will NOT close or TIME OUT ;-)
No additional cost to you to rate.
Thank you Alan and have a great day!
Tech Michael
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Customer: replied 3 years ago.
Is this solo ood at rear of fridge freezer as it is an open pipe at top
Expert:  Michael replied 3 years ago.
Hi Alan, its behind the fridge inside the removable panel.
Is really easy to change I will assist you if you will rate now so I can stick with you.
Thanks Alan.
Customer: replied 3 years ago.
I asu e when I click you for e cellant service that kills our link, thank you for all your help, can you tell me what tells this solonoid to open and close
Expert:  Michael replied 3 years ago.
Hi Alan, it will not close our conversation I promise to you that.
You will still be able to contact me anytime just like this, I have been a well respected tech here for more that 5 years lol;-) So I know.
Michael and other Appliance Specialists are ready to help you

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