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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9193
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Bosch Electric Rotak 37 Li Cordless Rotary Lawnmower. Ive

Resolved Question:

Bosch Electric Rotak 37 Li Cordless Rotary Lawnmower. I've had this about 5 years. This year it has developed a start/stop problem. When I turn it on it may run for a few seconds then dies. Batteries are good and fully charged. When I pull out the red stop cartridge (located next to the battery) and push it back in it may run for a little while but mostly stops after a few seconds. Can you advise please. ***** *****.
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi Keith, sorry to hear that.
Does it re start when you re press the start button, or does it take a while to actually come back on?
And when it is on does it seem to be running at full power?
Thank you
Tech Michael
Customer: replied 2 years ago.

Yes, it starts with the start button and seems to go at full power for a few seconds then dies. On one occasion it kept going for about 15minutes. I've changed fully charged batteries so I know they are okay. keith.

Expert:  Michael replied 2 years ago.
Thanks Keith.
This usually is caused by whats called a bad thermal fuse.
But let me ask, have you tried a replacement battery? How old are the batteries?
Customer: replied 2 years ago.

Hi Michael - I think I've solved the problem. I changed the insulator plug (whether this is a thermal fuse or not I don't know) located next to the battery housing and it now works fine. As I mentioned earlier when I pulled this out and re-inserted it, it worked for a few moments - so it seemed logical that this could be the problem. Thanks for your time. Keith.

Expert:  Michael replied 2 years ago.
Hi Keith, you need to see how long it will run, please let me know if it will continue to run that way for a while. If so you may need a new thermal, usually they build them into the lugs but you would need to test that to be sure;-)
I will help you with that if you need.
PLEASE RATE KINDLY BEFORE CLOSING THIS PAGE, so your question will NOT close or TIME OUT ;-)
No additional cost to you to rate and then I will stick with you until this is fixed and working as it should.
Thank you Keith and have a great Sunday!
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9193
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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