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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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we have a dometic rmd8505 fridge &freezer which will not cool

Customer Question

we have a dometic rmd8505 fridge &freezer which will not cool below 2 dots on the scale
and does not respond to the control button
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
How old is your fridge?
Also is there any frost on the rear wall inside the freezer?
Thank you for your patience!
Tech Michael
Customer: replied 2 years ago.

fridge is 2 years old in a motorhome.

the freezer comp` is cold but not freezing.

Expert:  Michael replied 2 years ago.
Thank you does it matter if on gas or electric?
Thank you
Customer: replied 2 years ago.

the freezer is now freezing but the control button will not alter the temp.this applies to all power sourses

Expert:  Michael replied 2 years ago.
Thank you
what you need is a new main control board as that controls everything especially the temp controls and settings.
PLEASE RATE KINDLY BEFORE CLOSING THIS PAGE, so your question will NOT close or TIME OUT ;-)
No additional cost to you to rate and then I will stick with you until this is fixed and working as it should.
Thank you and have a great day!
Tech Michael
Expert:  Michael replied 2 years ago.
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