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Rob, Home Appliance Technician
Category: Appliance
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Experience:  20 yrs. experience with a major worldwide manufacturer.
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The alarm button on the fridge is staying red and the freezer

Customer Question

The alarm button on the fridge is staying red and the freezer isnt working
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.

Hi

 

Can you post the model number please.

 

Regards

Customer: replied 2 years ago.

where would i find that

Customer: replied 2 years ago.

would it be 751136

Expert:  Daniel replied 2 years ago.

It will be on a sticker inside the fridge section if fridge freezer or behind the freezer drawer if just freezer only and it will start Enr.

 

Regards

Customer: replied 2 years ago.

the only one I could find was a barcode with the number above on it. on the manual the barcode reads ********** (9205) en


 


I have switched the fridge freezer on and off and the alarm button is no longer red. Does that mean it should now begin to work?

Expert:  Daniel replied 2 years ago.

Hi

 

It may start but usually when that light flashes its because the temperature inside the freezer has raised above -13

 

Is the compressor running at the back of the appliance?

Is it hot to touch?

 

Regards

Customer: replied 2 years ago.

Where would I find that...it is an integrated appliance

Expert:  Daniel replied 2 years ago.

The compressor is at the back you will need to pull it out to access the this.

 

Is there not a sticker inside the fridge behind the salad box?

Customer: replied 2 years ago.

en 153


 

Expert:  Daniel replied 2 years ago.

Hi

 

Ok im going to opt out of the question as without a model number I have no idea what kind of appliance you have as none of the number you have posted are the model details.

 

If another expert can help they will jump in.

 

Regards

Expert:  Michael replied 2 years ago.
Hi I am Tech Michael, please look where Daniel mentioned, it will say, Model # then a long # with some letters, usually on either the inside walls of the fridge section.
Thank you
Tech Michael

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