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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hi, I have an Electrolux Lavamat L 14840 washer/dryer which

Resolved Question:

Hi, I have an Electrolux Lavamat L 14840 washer/dryer which is showing fault code E51. Would you no if this indicates a major repair.
Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Can you recheck the model number please?
Also is this an AEG or Electrolux machine?
Also, can you tell me the age please?

Thanks
Rob



Customer: replied 2 years ago.

Machine is an AEG/Electrolux Lavamat Turbo, and the manual states it is an AEG/Electrolux Lavamat L 14840. It is a washer/dryer and is about 3.5 years old.

Thanks

Arthur

Expert:  Rob replied 2 years ago.
Hi Arthur
Thats great
Thanks

Im really sorry to tell you that this is not good news!!

E51 is a burnt out Triac on the main board.

In esscence its a component on the main board which has failed and giving this error code.

Due to the complex eectronics of the board, i am sorry to say, this is not a repair you can realistically carry out yourself.

If you like I can get you a fixed price quote for the repair. This would include the parts, call out, labour and the vat. I think this will be your cheapest option. Please just let me have your postcode

Thanks
Rob











Customer: replied 2 years ago.

Thanks Rob, had a feeling it was going to be bad news, but if you would get me a quote, that would be great. My post code is: G76 7NH

Expert:  Rob replied 2 years ago.
Hi Arthur

I think I recognise that as a Renfrewshire postcode??
Used to visit there a lot, beautifull part of the world, and now you have the games too !!

Ok, the cost is £129

I think its a really good deal, as the part itself would cost more for you to buy!!

Please call Repaircare on 0843(###) ###-####br/>
They will make an appointment for you

Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob











Customer: replied 2 years ago.

Thanks Rob, but I think best option is to replace this machine with a basic washing machine, which wouldn't be much dearer than the cost of repair.

Thanks

Arthur

Expert:  Rob replied 2 years ago.
Hi Arthur

OK, its up to you, of course

All the best

Rob

Please dont forget to rate as this is the only way I get credit for helping you today







Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience: 20 yrs. experience with a major worldwide manufacturer.
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