How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15352
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

we have an indesit washing machine IWC 6105 which is about

Resolved Question:

we have an indesit washing machine IWC 6105 which is about 3 years old. All the lights are flashing and door lock light will not go out, even when machine is turned off. Ive tried turning off at the mains but still the door lock will not disengage.....any ideas please ?
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel T. replied 2 years ago.

Hi

When all the lights at the top flash look at the row of leds on the far right.

Number then from the bottom upwards with 1 at the bottom.

Let me know which of them lights are lit up.

Regards

Customer: replied 2 years ago.

Hi Daniel

I'm looking at it now...all lights flashing at the top are green except the start/pause light which is flashing amber. the only other light on is the door lock light which is a constant red. None of the other lights are on ( these are the delay function leds I guess ? )

Rgds

Expert:  Daniel T. replied 2 years ago.

Hi

Ok if you unplug the washer and leave it a few minutes and plug it back in are the lights still flashing?

Regards

Customer: replied 2 years ago.

No they are all off except the start / pause light which is pulsing green and the door lock light which remains a constant red.

Expert:  Daniel T. replied 2 years ago.

Hi

Ok is the no for they don't go off when you unplug it?

Or is it ment to say now they are all off apart from the start light?

Regards

Customer: replied 2 years ago.

Sorry !.....when I unplug it everything goes off. When I plug it back in everything stays off except the start light which flashes green and the door lock light which also remains on.

Rgds

Expert:  Daniel T. replied 2 years ago.

Hi

Ok if you remove the plastic trim on the front at the bottom you should see a green plastic tab near the filter.

Pull this down and see if it release the door and let me know.

Regards

Customer: replied 2 years ago.

Hi

There is no green tab in sight. I'd already removed the front panel at the bottom to check that the filter was clear etc. There doesn't seem to be any obvious button or tab at the front at all.

Rgds

Expert:  Daniel T. replied 2 years ago.

Hi

Ok give the door handle a good bang with the side of your fist and see if this shocks the door into opening.

If not then its probberly a faulty door lock as I have seen these were the jam like this and you cannot open the door.

When this happens the only way to get the door open is to remove the top and from there reach down into the washer and at hold the door lock and break it off.

Once off you can get the door open and replace the door lock from there. But you may find that once you turn the power on the door will lock straight away and the washer wont start. If so then the control board at the back is faulty as well and will need to be replaced and reprogramed up.

Ive seen this fault quite a lot were the control board fails and causes the door lock to as well.

Sorry its not looking like good news but from the sounds of this the door lock is faulty and more then likely so is the control board.

If you need anymore info just get back to me.

Regards

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15352
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions