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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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JLW 1400spin washing machine. Showing fault E60 which is

Resolved Question:

JLW 1400spin washing machine. Showing fault E60 which is not listed in my manual. Have done all the usual things. Wat is this fault please?
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Can you tell me the model number and the product number plese?
Normally on a plate when you open the door

Thanks
Rob



Customer: replied 3 years ago.
Model no. JLW1407 Type H154431
Prod. No. ********* - 00
Ser .no.72000250
Expert:  Rob replied 3 years ago.
Hi
Sorry, can you recheck the model number, thats not listed??

Also can you repost the product number but put the letter A directly in front so it doesnt get crossed out. So, it will look like

A123456

Thanks
Rob





Customer: replied 3 years ago.
Model A JLW1407 Type H(###) ###-####
Product no ********* - 00
Serial no 72000250
Expert:  Rob replied 3 years ago.
Hi
Im not sure if you got my previous post about putting the letter A in front of the product number, otherwise it will get crossed out again!

Also, have you rechecked the model number as this isnt showing up at all

Thanks

Rob





Customer: replied 3 years ago.
Sorry, left out a letter.
Model no JLWM1407. Type H 195442
Remainder as before.
Expert:  Rob replied 3 years ago.
Hi
Thanks
Thats a better number, thanks

This is not good news Im afraid !

Error code 60,is a communications error.
It means you have a intermittent or incomplete connection between the main board and the control panel.
Disconnect the power completely, remove the lid and reseat the plugs on both ends on the ribbon cables running into the main board at the top.

If this does not resolve the issue, it would indicate a possible failure of one of the boards

In this case, you would ned a hands on inspection

Sorry its not good news

Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob













Rob and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
Thanks. Sounds like I need a new machine.
Expert:  Rob replied 3 years ago.
Hi
Its worth trying my suggestion above.

If it is a board , then I am afraid its an expensive repair

Sorry !!

Please dot forget to rate as this is the only way I get credit for helping you today

Thanks
Rob