Hi Bernard, I take it the DRT389H is a LG DVR, I just want to make sure we are talking about the same unit.
Most DVR's take around a minute to start up so yes 5 minutes is not 'normal'.So I understand correctly, you have the DVR connected via scart of HDMI, and can you tell me the model of your TV?
I am sorry that I was so vague with my first contact with you, but i thought
i was connected to LG customer services however you got it right it is a LG DVR. to answer your
question it is a Panasonic Model TK-28PK3 TV and connected via a scart
Ok the fact your using scart that rules out a compatibility issue with your TV
My suggestion is that the device needs to be factory reset, to clear any corrupt apps or settings which might be causing this delay.
Once the DVR is started, go to the Home menu and scroll through to right right Setup menu (looks like some cogs)
Press OK on the remote then press the > navigation button on the remote to view the options
Choose initialisation (bottom of list)
Then factory reset.
This may take a while I would then put the unit in standy once complete the factory reset. Power the unit off at the wall, and then after a minute turn it back on at the wall and see if this has improved the sitation.