How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1581
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
75967336
Type Your Appliance Question Here...
JamesI is online now

LG Inverter Direct Drive 7KG F1256qd model will not dispense

Resolved Question:

LG Inverter Direct Drive 7KG F1256qd model will not dispense fabric conditioner from drawer during washing cycles
Submitted: 3 years ago.
Category: Appliance
Expert:  JamesI replied 3 years ago.
JamesInch :

So I understand correctly you have filled the fabric conditioner in the draw, and at the end of the wash the conditioner is still present?

JamesInch :

The most likly cause is the draw is clogged up, I would first remove the draw from the unit and give it a good clean with hot water to remove debrit.

If the draw is clean and still causing an issue the next most common issue is a failed valve, there is a seperate valve which controls the water flow to each compartment of the draw.

To get to it you need to remove the top lid, there should be 3 of them, one for pre wash, one for wash and one for conditioner.

You should be able to find the right one by following where the tubes go to.

These parts are normally cheap to replace, and you can test the unit by swapping the fly leads over between the conditioner and prewas and then put the machine on rinse and see if the conditioner is empty after.

JamesI and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Following your advice, took cover off, cleaned hoses, rinsed valve. Removed drawer compartment and carried out a thorough clean, included taking the lid off to enable cleaning shower holes and ducts (immersed it in hot water for a while as well). Replaced all parts, ran two successful rise & spin programs with conditioner in drawer. Appears okay now, does not appear to be a faulty valve just the more inaccessible parts (without taking anything apart) were clogged up.


Thanks for advice.


Simon