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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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CDa CW495 dishwasher will switch on but cycle will not st

Customer Question

CDa CW495 dishwasher will switch on but cycle will not start.
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is Rob and I will be helping you with your problem today. If anything isn't clear, please just ask me.

When you start a new cycle and close the door, do you hear a pump strat to run?
If yes, does it stop if you open the door?

Is this freestanding? ie can you pull it out?

Thanks
Rob
Customer: replied 2 years ago.
Hi I had the D / washer out to see if the pipe at back was clear ok on testing I closed the door and tried to start it NOW I relies you set it with door open then close all ok now. I put a was aid in to clean pipe that seem ok It goes through the cycle. But the soap cube is dissolved on bottom of Dish/washer ( mrs. Atkinson ).
Expert:  Rob replied 2 years ago.
Hi
So, is everything now ok?

Rob
Customer: replied 2 years ago.

HI rob, the DW is not cleaning the contents on these cycles, spray,glass,dishes, and when any one is used the green light is flashing. Also after the cycle there is undiluted washing powder on the base just behind the door. Sorry for delay in replying have been away a few days.

Expert:  Rob replied 2 years ago.
Hi
Is it the start lamp flashing?
If so, it should flash then pause
Count the number of flashes between pauses

Thanks
Rob
Customer: replied 2 years ago.

Rob the start lamp does not flash, only the buttons I mentioned flash when pressed. When these buttons were pressed to see if there was a cycle that did not flash as soon as we could see it flash we switched the machine off and tried another button but all three flash when pressed.

Expert:  Rob replied 2 years ago.
Hi Colin

Thanks

Unfortunately I am not able to get a clear idea on the fault here, so I will opt out.

This opens the question to others as well
If any of us find an answer for you, we will respond and you will get a message from the site.

In the meantime, please do NOT rate or respond to this message as this will lock your question

Thanks


Rob

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