How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1352
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
75967336
Type Your Appliance Question Here...
JamesI is online now

What does Er22 mean on a Siemens induction hob

Resolved Question:

What does Er22 mean on a Siemens induction hob
Submitted: 2 years ago.
Category: Appliance
Expert:  JamesI replied 2 years ago.
JamesInch :

Hi, can you please advise the model number of your Siemens Induction Hob?

JamesInch :

Generally an Er2 means there is an internal error, but the specific error depends on the model, is that something you can help me with

Customer: EH875SB11E/05 FD9001 00799
JamesInch :

excellent give me a few minutes

Customer: EH875SB11E/05. fD9001 00799
Customer: It is not ER2 it is ER22
JamesInch :

Yes the first number identifies first part of fault the second number the specific item

JamesInch :

Its looking like a control board fault

Customer: Does this require an engineer
JamesInch :

Most likly, have you tried the good old turn it off for a minute at the isoluation switch and then back on?

Customer: Yes but will try again
JamesInch :

That normally clears the fault if due to 'overheating' or 'missuse', but ER2x numbers are generally hardware faults so will occure again again.

Customer: Have switched off but still there
JamesInch :

Im just looking through the engineer manual, to double check its not a sensor

JamesInch :

Ok

JamesInch :

Right...the fault is the sensor you use to control the hob

JamesInch :

It doesnt say which one but it says its one of the "buttons"

JamesInch :

From what I can work out its the power button

JamesInch :

Which is the second one from the right.

JamesInch :

So this is going to be an egineer job unfortunatly, if there is nothing else could please rate the level of service you have received today so I may close the case.
Sorry I was unable to get your hob working again, but rest assured the fault is reasonable easy to get a quote to fix now you have a diagnosis

JamesI and other Appliance Specialists are ready to help you