How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1346
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
75967336
Type Your Appliance Question Here...
JamesI is online now

Toshiba REGZA 32AV 61508: I am having difficulty

Customer Question

Toshiba REGZA 32AV 61508: I am having difficulty connecting a new pair of Stennheiser headphones. Help would be appreciated. regards ***** *****

Submitted: 2 years ago.
Category: Appliance
Expert:  JamesI replied 2 years ago.
JamesInch :

Hi what is the model of headphones your trying to connect, I take it they are wireless?

JACUSTOMER-ii6cx97t- :

Hi James, headphones model number RS120 II

JamesInch :

Right ok that makes sense, so first off have you got the headphones working using a HiFi, to make sure they are tuned in etc?

Secondly you said your having difficulty connecting them to your TV, what is the issue, can you not find the headphone jack, are you not getting sound, is the sound still comming through the TV?

JACUSTOMER-ii6cx97t- :

plugged in to "headphone jack" on TV, sound goes OFF at TV, but only white noise coming through headphones despite trying to tune-in

JamesInch :

Ok, can you try and see if you can get the head phones tuned into a HiFi just to rule out an issue on the TV Jack?

If you need assistance with tuning the headphones in please let me know.

Have a good evening

Related Appliance Questions