How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9563
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

Hi,my sunvic sp100 is playing up,when I put the hw button on

Resolved Question:

Hi,my sunvic sp100 is playing up,when I put the hw button on it works but when I try to put the ch button it stops, thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
Ho old is your Sunvic?
Also were there any power cuts to it or ant electrical storms in your area?
Thank you for your patience!
Tech Michael
Customer: replied 2 years ago.

Hi Michael, its very old was in the house when we moved in 5 years ago,

no power cuts or storms.The boiler works when the hw button is pressed but when I press the ch button it cuts off,thanks

Expert:  Michael replied 2 years ago.
Hi and thank you for that information. The trouble is the main control unit.
It will need to be replaced. Its pretty easy and I will help as well.
So you could have a Heating Tech do this or you can order the part and I will help you install it ;-)
Do you know where to order that part?
PLEASE RATE KINDLY BEFORE CLOSING THIS PAGE, so your question will NOT close or TIME OUT ;-)
No additional cost to you to rate and then I will stick with you until this is fixed and working as it should.
Thank you and have a great day!
Tech Michael
Customer: replied 2 years ago.

Thanks Michael,i don't know were to order it from can you advise me where to get it and I would like to fit it myself,cheers

Expert:  Michael replied 2 years ago.
Thats fine I will assist as well.
Here is the site: http://www.uk-plumbing.com/sunvic-heating-controls
You will need to write them or Email them for this part.
ddress:
UK Plumbing
Unit*****
Nelson Road
Dartmouth
Devon
TQ6 9HU
United Kingdom
email:***@******.***
Vat Reg.No.801175958
I will stick with you until you have this main controller. But since it may take a little time, its best to rate now so your questions doesn't time out and we can stay locked in until we have this replaced.
thank you and have a great day!
Tech Michael
Michael and other Appliance Specialists are ready to help you

Related Appliance Questions