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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Breville steam generator iron model no 2111N193, that

Resolved Question:

I have a Breville steam generator iron model no 2111N193, that isnt generating steam, any ideas please?
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
How old is your Iron?
Also did this occur over time or just wouldn't steam one day?
Thank you for your patience!
Tech Michael
Customer: replied 3 years ago.


the iron is about 5 years old, & has been used weekly. last week it retains a degree of heat, but not enough to generate steam from the tank

Expert:  Michael replied 3 years ago.
Thank you for that information.
This could be repaired but the cost really would be prohibitive as you can replace that iron for even a bit less than originally bought.
And the new ones have even more feature.
The labor is what would really be high to have this one fixed. I wish I had better news for you on this I really do.
No additional cost to you to rate and then I will stick with you until this is fixed and working as it should.
Thank you and have a great day!
Tech Michael
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