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Michael
Michael, Customer Service
Category: Appliance
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Siemens electrogerate KG34NA40GB/01 When switching the appliance

Resolved Question:

Siemens electrogerate KG34NA40GB/01 When switching the appliance on after cleaning it runs for for 3/4 hours, then switches on and of every 20 minutes it is still empty, is that correct.
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi sorry to hear about that.
Please explain exactly what the unit is doing and since their are other
electrogerate products please explain which yours is so we can help you.
Thanks
Tech Michael
Customer: replied 2 years ago.

S

ieens electrogerate GMBH FD 8706 100373 0843(###) ###-####The appliance seems to be always on.

Expert:  Michael replied 2 years ago.
Thank you for that but we need a more in depth description of the appliance and the problem, more words will help;-)
Customer: replied 2 years ago.

Siemens electrogerate free standing frost free fried freezer, GMBH Kg34NA40GB/01 FD 8706 100373 0843(###) ###-#### ***** the numbers on the plate, The fridge / freezer seems to be running longer than other freezers I have owned.

Expert:  Michael replied 2 years ago.
Thank you for that information.
This one will run a bit longer but is more efficient than most.
It is always possible that its a bit low on freon. But that needs to be checked by a refrigeration technician.
Is there any heavy frost on the rear wall inside the freezer?
Thank you
Tech Michael
Customer: replied 2 years ago.

There is no heavy frost on the rear inside wall of the freezer

Expert:  Michael replied 2 years ago.
Hi thanks does the compressor ever turn off?
Thanks
Tech Michael
Customer: replied 2 years ago.

Yes the compressor does turn off

Expert:  Michael replied 2 years ago.
Thank you, ***** ***** is perfectly normal.
If this continues like this for a few days, please let me know. Its normal now because it will cool, then the sensors pick that up, but then it shuts off and then the residual warmth in the doors etc will caus it to run again.
But this should be just fine.
If you will rate my service to you thus far as ok or better, before closing this page, I will be able stick with you until this fixed.
Please note it won't cost you anything more to rate, and it WILL ensure your question won't time out or end unexpectedly, then you can always contact me the very same way at no additional cost;-)
Thank you and have a wonderful day!
Tech Michael
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