How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask JamesI Your Own Question

JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 789
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
75967336
Type Your Appliance Question Here...
JamesI is online now

Water leaking from des align screw underneath iron ?

Resolved Question:

Water leaking from des align screw underneath iron ?
Submitted: 2 years ago.
Category: Appliance
Expert:  JamesI replied 2 years ago.
JamesInch :

Hi what model of Morphy Richards iron do you have?

Customer:

42223

Customer:

Power Steam Elite . I am guessing that I have mislaid the washer if there was one fitted . Thank You .

JamesInch :

Ok I have one of these sitting next to me now

JamesInch :

So your talking about water leaking from the base unit which houses the water tank (not the iron)

JamesInch :

There should be a brass bolt fitted under a grey cap, is this what your referring to?

Customer:

Yes . I undid the brass screw to descale the iron and when I replaced it a leak appeared from around the screw .

JamesInch :

Ok, how did you descale the iron

JamesInch :

Just unscrew the drain screw, and fill it with water and flush out the deposit

JamesInch :

If this is the case, remove the brass bolt again and check to see if you have a orange washer on the brass screw (at the top near the screw head). My guess is that you just need to make it a little tighter, if the washer is present on the bolt, I would buy some PTFE tape from Screw Fit or B&Q and put it on the base of the screw thread, this should stop any leaking.

Customer:

Yes . I have done that so hopefully my problem is solved . Thank You .

JamesInch :

No problem, you can probably get a replacement bolt if you contact Morphy Richards, but it will probably cost 25% of a new iron anyway.

JamesInch :

If I can be of any more assistance please let me know, so I can close this case please rate the level of service received today.

Have a good evening

JamesI, Handyman
Category: Appliance
Satisfied Customers: 789
Experience: I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
JamesI and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.