The washer is about 10 years old
Should I plug it back in again before trying the door?
It went through the drain cycle and the display said to remove washing but it still won't open
I need some more options for getting the door open first. Presumably I would have to do that to replace the part anyway.
The bottom of the machine is sealed.
There is a red pull-chord to the right of where the pump is located - I've tried pulling this but nothing happens. I don't want to pull too hard.
I've checked the espares site. There seem to be various ones and it isn't clear which I need. Can you tell me the part numbers?
I'm ordering the part.
I'll give you a good rating but please let me have an out line of how to change the latch in case the contact is lost as I won't receive it until tomorrow.
I've ordered the part. I'd like to get the door open now so I can get the washing out. Can you tell me the best way please.