Sorry for the delay do you still need help on this?
Yes the problem is not resolved. The water appears to be running out from the drum. I have taken the back off and all the hoses and their connections are sound.
The drum itself is in immaculate condition, however there is a hose immediately beneath the drum and above the hose that leads to the filter, where the leak appears to be coming from.
I will be unable to get at that hose, I will need to call in an engineer. The machine is 3 years old but I have a 5year parts warranty.
Ok no worries if you give them a bell im sure they will sort it out for you.