How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Plumberpro Your Own Question
Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
77408428
Type Your Appliance Question Here...
Plumberpro is online now

Hi I bought a white dimplex with closing glass front door It

Customer Question

Hi
I bought a white dimplex with closing glass front door
It is a falselog effect fire with red bulbs.
The problem is the bulbs have gone out and I have tried to remove the imitation logs to fit new bulbs but they will not budge
Is this the proper piece of the fire I should remove to put bulb in
I have lost instructions
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Plumberpro :

Hi . do you have the model . it may start gc

Customer: replied 2 years ago.

MODEL/CAT.NO.COURCHEVEL

MOD:G

OR

MODEL CVL20N

BOTH ON FIRE

IVE FOUND OUT MYSELF WHEN PULLING THE FIRE FROM THE WALL

DONT NEED HELP THANKS

Expert:  Plumberpro replied 2 years ago.
Hi . you access the lamps from behind the back panel . remove the screws to the panel .lift out and unscrew lamp and replace . should be a 60 watt e 14 see clear , . all the best with it . could you please rate me ok or better , thanks
Plumberpro and other Appliance Specialists are ready to help you
Expert:  Plumberpro replied 2 years ago.
Thanks for rating me , kind regards , Toby .