Hi, welcome to Just answer
Please tell me its complete model number and how old is it ?
F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged
There is no PAUSE/CANCEL button on this machine to clear the code.
START/PAUSE should be there
please tell me its complete model number
it starts with E nr
Enr 28465GB/03 FD 8705 602 660
Thanks for the information....for this model number the error code F 21 is a motor control board error...if the washer is not too old then the carbon brushes should be replaced
after you have replaced them you can reset the error by following these steps:
Turn the appliance knob to the off or reset position, 12 o'clock.Turn the knob to the 6 o'clock position.Press and hold the spin button and while holding the spin button turn the knob to the 7 o'clock position.Continue holding the spin button for about 5 seconds then release the spin button and now turn the knob to off
When you switch it on it should be gone
Found out that the drum was jammed. The drum is now free but the error code will not clear.