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Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
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i have a ferroli HE plus 38c no hot water and no fault code

Resolved Question:

i have a ferroli HE plus 38c no hot water and no fault code showing

Submitted: 3 years ago.
Category: Appliance
Expert:  Plumberpro replied 3 years ago.
Plumberpro :

Hi . do you have heating?

Customer:

yes

Plumberpro :

Ok . bread with me , I'll just get the manual up

Plumberpro :

Ok . there are a few things it could be so just need to work through a couple of things. Did it go all of a sudden or has it been off and on ?

Customer:

it went all of a sudden neaver had any problems if you reset the boiler then it will heat the tank but when you turn the hot tap on it does not fire up.

Plumberpro :

You say heat the tank , but isn't it a combined boiler?

Plumberpro :

Combi, sorry

Customer:

sorry yes just the tank or vessel in the boiler does that make sense

Plumberpro :

These parts aren't mega expensive and can be replaced fairly easy.

Plumberpro :

If you have a multi Meter then they can be tested.

Customer:

what parts?

Plumberpro :

The water flow switch . and the dhw(domestic hot water) temperature probe

Customer:

Ta

Plumberpro :

No probs , would you mind rating me ok or better , thanks. , Toby

Plumberpro :

Hi . if you need further help , you can still come back on here to ask . thanks for rating

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