How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16558
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

how do I unlock my hob? My husband accidentally locked it

Resolved Question:

how do I unlock my hob? My husband accidentally locked it
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel replied 3 years ago.
Hi

Can you post the make and model number please.

Regards
Customer: replied 3 years ago.

doesn't have model no. Its a hotpoint induction hob with SCHOTT CERAN on it

Expert:  Daniel replied 3 years ago.
Ok do you have the manual as the model will be on there.

If not there will be a sticker on the underside of the hob the model details will be on there.

Regards
Customer: replied 3 years ago.

Don't have the manual and cannot access underside of hob

Expert:  Daniel replied 3 years ago.
Hi

Ok without a model i have no idea which hob you have and how to unlock it so this may take a bit of back and forth trying to unlock it as theres quite a few different ways to unlock certain models.

What controls do you have on the hob?
Is there a picture of a key?

Regards
Customer: replied 3 years ago.

there is a picture of a key in a square outline with a red light beside it. have pressed it and it just beeps

Expert:  Daniel replied 3 years ago.
Hi

Ok thats the button you use to lock it.

Try this and see if it turns it off. Press and hold that key button in for several seconds. Keep you finger on it till the light goes out which may take up to 7 seconds.

Try that and let me know what happens.

Regards
Customer: replied 3 years ago.

thank you very much you've probably saved my marriage! I was ready to throttle him

Expert:  Daniel replied 3 years ago.
Ha ha he's safe for now untill he does something else if hes anything ike me lol.

But glad to hear its sorted and thanks for letting me know.

Regards
Daniel and other Appliance Specialists are ready to help you