Hi, welcome to Just answer
How old is it ?
The problem seems to be with the clock assembly that is bad and will need replacement
you have already tried to reset it and it did not work...as everything else appears fine so it is the clock that will need replacement
The cooker is about 6-7 years old, where and how would I get a replacement clock for the cooker, any idea how much. I gathered that this might be the case!
a new timer clock assembly will cost around £90 and you can buy it from here
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£90 wow is it easy to fit?
When I spoke with Domestic Appliances they said that they would charge for an engineer as it would come under cosmetic, I don't see how, you need a clock on your cooker don't you?
well still they charge for a engineer visit
No it all came under the same umbrella it would be an extra charge for the engineer to come out!!
you need to check it with them ... sorry I am not aware of there terms and policies
Ok thank you, ***** ***** has cost me £20 to get the advice that I already knew, but at least I know where to get the part.,although I suppose I should really get a Bosch engineer out to my property as I have no idea abouth these sort of of things and it is electrical!!
I thought maybe it was something that I was either doing wrong or could be rectified with some expert advice!
:) If you want to replace it yourself I can help you with that but it is always better to get it done through a tech
No! I live alone and I am not at all technical, would prob have a nightmare doing it and not happy touching electrics,
then it is always better to get a tech involved...you can also get a quote from www.repaircare.co.uk or contact Bosch directly
You can always get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
ok , if I need or can get a friend to fit the part can I order the part from you by just going on here ?
Think our emails crossed, thanks for your help, do I need a ref number if I want ot come back on here to order the part?
Yes you can order it from anywhere, wherever it is not expensive
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I will give you good feedback even though £20 is expensive for what I already knew, but was hoping it might be soemthing simple! lol but thanks for your help!
You're welcome...Thanks :)