does not work. I think it needs descaling although I use specific bottle recommended when bought.
3 yrs old
to be honest it has not been descaled. it is now hot green light on have dialled up hot steam and no response.
could you tell me how to descale please. no instructions only diagrams on box which I mentioned
the problem michael is that it does not have a drainage plug. do I unscrew the 4 screws that the iron sits on? solid base, NO screws. I can follow instructions but I need to get AT the problem.