Firstly, can you provide the product number beginning with 31**** ... you will find this on a sticker just inside the door.
The problem you have is that you need a new door interlock,,, once you provide me with the number I have ask for then #i can provide you with the part number of the interlock you require
Thank you. The product number is ***** Is the interlock difficult to replace and can you recommend the best place to get the parts? advice much appreciated.
Hoover 91201208 or 41016879 THESE ARE INTERCHANGEABLE BUT MAY BE SLIGHTLY DIFFERENT
have a look on spares2go ..
The interlock can be changed by removing the wire retainer from the door seal.. reach in and remove the interlock.. replace with new interlock.. wiring is on a plug that plugs straight into the interlock.