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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Automatic Washing machine AWT5108/4. Problems with spin cycle

Customer Question

Automatic Washing machine AWT5108/4. Problems with spin cycle (1) Occasionally misses spin and (2) Very violent when starting to spin-even with moderate loads. The pump has been checked and is clear. What are the likely causes and costs versus buying a replacement machine?
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi Sorry to hear that,
How old is your machine?
When you say violent does it bang or knock?
Please explain.
Thank you
Tech Michael
Customer: replied 2 years ago.

Machine is over 10 years old, Iguess 12 yeaes old. The violent jumping occurs when doing the initial dynamic balancing at the start of the rinse and spin cycles. Now it jumps up and down and moves forward. During spinning there is a pronounced lateral vibration and the appliance drifts sideways. I have tried levelling the appliance on numerous occasions.

Customer: replied 2 years ago.

Machine is over 10 years old, I guess 12 years old. The violent jumping occurs when doing the initial dynamic balancing at the start of the rinse and spin cycles. Now it jumps up and down and moves forward. During spinning there is a pronounced lateral vibration and the appliance drifts sideways. I have tried levelling the appliance on numerous occasions.

Expert:  Michael replied 2 years ago.
Hi thank you Colin,
The issue here is bad springs is all.
You could replace them with my help, but you will need the springs and the tool to replace them, don't worry , I will assist you all the way;-)
The best place to get the replacement springs and the tool is Espares.
Its best to call them for these parts and tool.
I have included the best information for you below:
Sales
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Please don’t forget to rate my service before closing this page,
then you can always contact me the very same way at no additional cost;-)
Thank you Colin and have a great day!
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9312
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Thank you Michael.


 


In view of your remarks I decided t purchase a new machine.


 


I rated you OK.


 


Colin

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