Hello... I can try to assist you if you have all the numbers from the rating plate/sticker on your machine
Can you also tell me how old the machine is
There is normally a sticker somewhere around the door edge
Some of the machines have a sticker on the side of the machine.
That is the Power rating of the machine
No other stickers?
OK.. Have you tried switching off at the plug whilst the door is open to reset the
and you have tried to select your program whilst the door is open#
Can I ask how much water was in the appliance at the end of its last program?
Can I ask, Can you get any life out of the options button at all?
Unfortunately, you are going to need an engineer to call to check the various components in the appliance, starting with the PCB and then the heater.
Sorry to have to give you that result, but, The PCB is not operating correctly. This could be because the PCB is faulty or broken, or, a component such as a heater could have an earth leak causing the PCB not to act.