How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andrew Smith Your Own Question

Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3623
Experience:  Gas cooker specialist
46681511
Type Your Appliance Question Here...
Andrew Smith is online now

I have a grundig mandello 4 radiogram. Up until Tuesday all

Resolved Question:

I have a grundig mandello 4 radiogram. Up until Tuesday all was well. Suddenly the v.h.s frequency and short wave stopped working completely though I do have a limited medium wave reception. Do you know where I can get a repair?
Thank you.
C Holt s.wales
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
May I have your town and state to help you better.
Also how old is your SW?
Thank you for your patience!
Tech Michael
Customer: replied 2 years ago.

I live near masteg mid Glamorgan south wales.

The grundig is a mandello 4 uk circa 1970

Expert:  Michael replied 2 years ago.
Hi Clive, here is the best place to take or send it for repair.
http://www.shortwave.co.uk/
Its best to call them on this so I have included their contact information.
Telephone
01202 490099
Address
Shortwave *****
Christchurch
Dorset
BH23 2LJ
Please don’t forget to rate my service before closing this page,
then you can always contact me the very same way at no additional cost;-)
Thank you Clive and have a wonderful day!
Tech Michael
Customer: replied 2 years ago.

thanx for your help. can you confirm that there is nowhere in s.wales, Wiltshire,hants or west sussex [all areas that I work in] able to contact /deliver about this item?

Expert:  Michael replied 2 years ago.
Hi Clive, there used to be but he is gone now ;-(
The guys I recommended have excellent ratings as well for cost and reliable repair service;-) They are the closest good ones.
THANK YOU please rate kindly;-)
Have a nice day Clive.
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9312
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Hi Michael. Have just contacted 'shortwave'. They do not do, nor have they EVER done, repairs for broadcast receivers! So..any more useful suggestions?

Look forward to your reply.

Clive

Customer: replied 2 years ago.

Still waiting bud! I know you are busy, but so am I. Paid you promptly for, so far, duff gen. hope you can help so I don't have to 'mark you down!!' lol.

Clive

Customer: replied 2 years ago.
Relist: Inaccurate answer.
the address given was not now nor ever had been, in the business of repairing the equipement that I had contacted your 'expert' about! Have I wasted my £20? I await your response with interest.
Thank you.
Clive Holt
Expert:  Andrew Smith replied 2 years ago.
There may be someone here that can help you for free;
http://www.vintage-radio.net/forum/showthread.php?t=54687
Customer: replied 2 years ago.

Hi Andrew, thank you so much for your communication. Rest assured, I SHALL be leaving you a rating, and if the link you supplied me with turns out to be fruitful it will be a good one. However, after the last debacle where the retailer was totally confused as to why he had been selected, I would prefer to wait before commenting. It can only be to your advantage & I WILL get straight back to you, I promise. Hope you understand ..once bitten etc.

Thanks again.

C Holt

Expert:  Andrew Smith replied 2 years ago.
No problem at all.
I prefer to use the forums as you can talk to the people that actually work on these.
Let me know if they cannot help you.
Customer: replied 2 years ago.

heard back from Jellyfishaudio.com! They are prepared to take a look at my machine so thank you very much! Not only is Worthing where I work, but the last chap said that there was nowhere else he could find to send it so well done you. Thanks Andrew, you saved your company's reputation!

Clive

Expert:  Andrew Smith replied 2 years ago.
No problem at all, glad you are sorted.
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3623
Experience: Gas cooker specialist
Andrew Smith and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions