How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

Hi matsui M22DVDB19 blue power light is on but nothing hap

Resolved Question:

Hi matsui M22DVDB19 blue power light is on but nothing happens
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me how old is this unit ?

KevinWhiteJA :

and does the blue light flash as well ?

Customer:

Unit is about 6 years old & the blue light is steady.

KevinWhiteJA :

OK, if blue light is steady and as you have already checked all the cables connected to the unit then the problem is with the power supply board that is bad and will need replacement

KevinWhiteJA :

a new one will cost around £60

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Expert:  KevinWhiteJA replied 2 years ago.
Hi, Can you please explain the rating as I am still here and helping you out...if you want to repair the unit yourself then let me know...Thanks
KevinWhiteJA and other Appliance Specialists are ready to help you

Related Appliance Questions