Hello, my name is ***** ***** I will try to assist you with answers to your problem.Please be patient whilst awaiting answers.. I will return.
Can you tell me what happens if you press the eject button?
does the drawer try to open
Yes, it is efectively still a drawer inside... Does the motor operate to attempt to remove the disc or attempt to read the disc, or does it just come up with NO DISC immediately
Sorry, the CD drive on the unit needs replacing or the pc board that powers the drive.
Philips are suggesting you contact them by the following link
Philips Customer Service
Sorry to give you such disappointing news