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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi we have a Kenwood KDW8ST2A dishwasher which is showing

Resolved Question:

Hi
we have a Kenwood KDW8ST2A dishwasher which is showing a E4 fault code.
In the manual it say's that this means it is overfilled to much inlet water.
It has been no trouble up to now 6years old.
I run it on E4 so it is fully drained and turned the water supply off but still when I turn it back on it goes to E4 can it be reset? or is it time for a new machine.
Thanks for your help.
GEOFF S
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
How old is your dishwasher?
Also does it just fill and drain?
Or not drain?
Thank you for your patience!
Tech Michael
Customer: replied 2 years ago.

Hi yes it is 6 years old.

We found there was a problem when I noticed water on the floor to the right of door.

When I opened the door there was some dirty water at the bottom so I set the machine to P4 to wash a load then E4 came up so I shut the door and it drained then nothing else.

I turned it off then back on again and E4 came up again.

Expert:  Michael replied 2 years ago.
Hi thank you d=for the great description, but does your dishwasher retail water at the end of a drain cycle? Is there any water let in the bottom when the cycle completes?
Customer: replied 2 years ago.

Yes.

Although when it ran on E4 it pumped the water out

Expert:  Michael replied 2 years ago.
Thank you,
what you need to do and this is common. Is check under the sink pull the drain line off from the dishwasher and run it into a large pot, also check for any clogs.
If that is the issue great!
Please rate kindly if not, please do not rate yet but reply to me for further instructions:-)
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9186
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Thanks for that but we have done that and it would appear to be clear

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