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Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3670
Experience:  Gas cooker specialist
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I have a Zanussi gas cooker model no ZCG563 serial number 12000257

Customer Question

I have a Zanussi gas cooker model no ZCG563 serial number 12000257 which I have had for 2 or three years. The smallest burner has stopped working and I cannot hear any gas coming from it.
Submitted: 3 years ago.
Category: Appliance
Expert:  Andrew Smith replied 3 years ago.
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Can you lift the cap and the burner off and tell me what you see?

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You should expose the small brass jet underneath, this is where the gas comes out to mix with the air.

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You should use a thin piece of wire and poke the hole clean and this should let the gas through.

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If the gas still does not come out then there will be a problem with the gas control tap.