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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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My hotpoint ultima WMD 960 is showing F:09 can you help.

Resolved Question:

My hotpoint ultima WMD 960 is showing F:09 can you help.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me how old is it and what is its complete model number ?

Customer:

about 3 to 4 years old gone to get model number.

Customer:

WMD960G MODEL nO

Customer:

PLUS 54720 ********* ON DOOR LABEL

KevinWhiteJA :

ok thanks

KevinWhiteJA :

F09 in these washers is a EEPROM error which indicates that either the washing machine controller EEPROM is not programmed or is not functioning properly

Customer:

What do i need to do, I left it switced off over night but no change?

KevinWhiteJA :

Unfortunately this cannot be resolved by reset...you will have to replace the control board

Customer:

ok thanks

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