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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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clean filter light is on filter cleaned light still on

Customer Question

clean filter light is on filter cleaned light still on
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

Please tell me its complete model number

Customer:

and how old is it ?

JACUSTOMER-cmpcfw1j- :

model number AWZ3518 I dont know how old it is

Customer:

OK....please try this and let me know if any other lights flash: Turn the dial to the 6 oclock position then press start button 3 times, turn the dial one click clockwise and press start again 3 times....then turn the dial to off then on and try a cycle. Let me know what happens

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

have tried what you said still the same

Expert:  KevinWhiteJA replied 2 years ago.
No other lights flashed ? If it is still the clean filter light that is flashing then the problem is with the sensor located near the heater assembly which will need replacement.
Customer: replied 2 years ago.

I hope you dont exspect me to pay you for every answer being an expert i would have thought you have had this problem before

Expert:  KevinWhiteJA replied 2 years ago.
I am not asking for the payment...I just told you what the problem might be