Hi, welcome to Just answer
Please tell me the make and model number for your hob
Yes it takes time to answer
thanks for the model number
please unplug it for few minutes
after you have plugged it back
press and hold each button each button one at a time for 10 seconds and see if you can get the lock to turn off.
It seems Child lock is activated
press and hold each button one at a time for 10 seconds and see if you can get the lock to turn off.
ok please do and let me know how it goes
have you tried pressing and holding any other button(s) for 5 seconds ?
How old is it ?
was it installed correctly ?
Basically to deactivate the lock you have to press the key symbol for approximately 4 seconds and the lock is deactivated
moreover, once it flashes for 10 seconds you have to press the (dot) between the power level symbols
Here is the
I dont think anything is wrong with the hob
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