How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15330
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

bosch lavamat 16630 there is no heating where do I look for

Customer Question

bosch lavamat 16630 there is no heating where do I look for the pr
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel T. replied 2 years ago.
Hi

Im taking it this is an AEG washer going of the model number you posted?

If so is it the dryer side thats not hating up?

Regards
Customer: replied 2 years ago.

Both the washer and the drier are not working. I have check the resisance of the drier element and the voltage on the drier elements and the voltage is permanently at 240. My wife says that the wash is cold as well. have had the top of to see what i could see.

Expert:  Daniel T. replied 2 years ago.
Hi

Can you double check the model number please as its not comming up.

Regards
Customer: replied 2 years ago.

AEG 16830

Expert:  Daniel T. replied 2 years ago.
Hi

Ok lets see what the error code is.

Set it going on a spin cycle
Then you need to press and hold the 2 buttons on the far left of each row.
Keep them held in and after a few seconds the error code will come up E??

Let me know the code.

Regards
Customer: replied 2 years ago.

Apologies for the delay computer hung| E72

Expert:  Daniel T. replied 2 years ago.
Hi

Ok E72 is a dryer condenser duct NTC error code.

But what you can try first is remove the top of the washer and in the back right corner you will see the fan motor with a small belt. Check this belt and make sure its ok. Then turn it by hand and sure its free. If its stiff then the fan chamber for the dryer will need to be replaced.

But if the belt an fan chamber is fine then you need to remove the back half cabinet from the washer.
There you will see the dryer condenser duct under the fan. In the black hose at the bottom is the NTC check the wires there as they can break. If so then repair the wire and see how it goes from there. If the wires are fine then you need to test it with a multi meter. It should read about 7 Kohms. If faulty then it will need to be replaced.

But check that fan motor and small belt first on the top as its usually something to do with this.

Regards
Customer: replied 2 years ago.

Fan and belt appear OK, so I need to check the hose and the NTC. MANY Many thanks Daniel.

If all fails I will call in a professional.

But at least I know the problem now. So I can have a look.. It is probably the NTC.

Expert:  Daniel T. replied 2 years ago.
Hi

If thats ok then yes just check the sensor and see what you find.

Regards
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15330
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

broken wire at the connector. Do i need a replacement connector or is the existing one openable?

Expert:  Daniel T. replied 2 years ago.
Hi

Sorry for the delay im not usually onlineduring the day in the week.

Have you sorted the wire out?
If not is it a small block or a larger block?

Regards
Customer: replied 2 years ago.

Hi Daniel the connector is a two terminal blade connector which plugs into the NTC. I have terminated both wires into a single spade connector which has fixed the problem. but i wondered if i could get a replacement for the original AEG connector to fit onto the wires?

Expert:  Daniel T. replied 2 years ago.
Hi

Ok if you have just retagged the wires on there own then that should be fine like that as thats all we do.
Other then that its a case of replacing the wiring harness for the sensor.

Regards

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions