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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a basic Drayton electronic thermostat with a relay output.

Resolved Question:

I have a basic Drayton electronic thermostat with a relay output. It has stopped clicking and the heating no longer comes on. Can I buy a new one to sort the problem out or is it more complicated.
Many thanks
Anigna Gates
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is ***** ***** I will assist you with answers to your problem. Please be patient whilst awaiting answers...

George-Allsorts :

Can you tell me the model number of your Drayton electronic thermostat

Customer:

I'll just check

George-Allsorts :

OK...

Customer:

It only had Drayton on the front. It is a basic thermostat (not digital). There is a sticker on the front which has the number(###) ###-####and the letters iss2 but I dont think thats what you are after.

George-Allsorts :

Does yours control a combi boiler?

Customer:

No I dont think so, it has mega flo on side of our boiler if thats helpful

George-Allsorts :

Does it have an LED ON indicator on it?

Customer:

No. I think the boiler is working because the basement of our house is being heated which is controlled by a different thermostat. The one in the main bit of the house doesnt click any more

George-Allsorts :

OK.. One moment please

George-Allsorts :

It sounds like the RTS1 Room Stat which can be bought from THIS LINK

You can download the fitting instructions from Drayton

Customer:

Ok. So if I buy a new thermostat, hopefully that will fix the problem.

George-Allsorts :

Does the image look like your thermostat?

Customer:

I just looked at the link and it does look like our thermostat

George-Allsorts :

Excellent... If you click the word 'Drayton' above then you'll be able to download the fitting instructions ... The thermostat is quite inexpensive to buy.

Please remember to rate my advice appropriately

regards
George

Customer:

Thanks for your help,

George-Allsorts and other Appliance Specialists are ready to help you