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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My dishwasher is showing E4 and will not work. However, I

Resolved Question:

My dishwasher is showing E4 and will not work. However, I rarely use it so I thought I'd rinse the machine before actually loading it. Is it because it is empty it is showing E4?
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Can you tell me , do you hear a pump running all the time?
If yes, does it stop when you open the door?

Thanks
Rob
Customer: replied 3 years ago.

Yes, the pump is running. I wait for the alarm to stop, then the pump stops and I open the door.

It shows E4 every time. I am now contemplating loading the machine and testing it again!

Expert:  Rob replied 3 years ago.
Hi Jean

Dont, it wont work !!

It sounds like the machine has water in the base, where the pumps are.

This sets the flood guard and the discharge pump will run continuously in an effort to protect the electrics in the base.
Turn off the electric.
Pull machine forward.
Put towels down behind the machine.
Tilt machine back at 45 degrees.
Water will come out the back.
The machine should now be reset.
If this re occurs you have a leak and will need to find it and rectify it .


Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Customer: replied 3 years ago.

Sorry, I live alone and am 75 years old. I cannot do this manual work.

I will continue to wash up in the sink! More reliable. Thanks for the advice.

Expert:  Rob replied 3 years ago.
Hi Jean

I understand
Maybe a friend can help when they next visit

All the best

Rob
Please dont forget to rate as this is the only way I get crdit for helping you today
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