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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9321
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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BEKO WM74135W WASHING MACHINE stops after 2 mins when pump

Resolved Question:

BEKO WM74135W WASHING MACHINE
stops after 2 mins when pump stops
Cotton 60c 1300 spin
Ready light on
Press start
Ready Wash light on
After 30 secs ready light off wash on
Pump runs water fills
Drum rotates
After 2mins approx ready & wash light on and fleshing
Pump runs on & off
Pump stops ready light on wash light flashing
Does not do any more
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
Does it stop when the drum starts to turn for the first time during a wash cycle?
Also does it actually start agitating, or just as soon as that starts in a few seconds it stops?
Thank you for your patience!
Tech Michael
Customer: replied 2 years ago.
Drum just turned a couple of times to rotate the clothes it does not seem to get to the full wash cycle.
Expert:  Michael replied 2 years ago.
Thanks John thats what I thought.
on your model part of the motor has failed, its whats called a hall effect sensor and stator. They may sell only the motor complete.
Either way its an easy repair ;-) I will help you all the way through.
You will only need a few basic hand tools to complete this repair as well.
I have listed the best place to get the parts below for your convenience.
Please don’t forget to rate my service before closing this page,
then you can always contact me the very same way at no additional cost if you have further questions about this;-)
Thank you John and have a wonderful day!
Tech Michael
Please call Espares for these parts, they will know if you need the whole motor or just the stator and hall effect sensor ;-)
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Outside the UK? Call us on: +44 (0) 20 7717 5046.
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9321
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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