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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I sprayed my microwave panasonic NN-CT552W with cleaner last

Resolved Question:

I sprayed my microwave panasonic NN-CT552W with cleaner last night and forgot to wipe it off, when operated this morning it smoked and the plastic square on the right is burnt. The instructions say "refer to operating instructions before operating".
Can it be used or is it U/S?
Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** am not here constantly, so kindly be patient whilst awaiting responses, answers take time. If you need further info, ask.

George-Allsorts :

The rectangular piece of mica on the inside of the microwave is replaceable.. did the unit spark at all when you were using it?

Customer:

Not sure, there was a noise

George-Allsorts :

Place a mug of water into your microwave and turn it on for 30 seconds and let me know if the water gets warm

Customer:

OK for 10 seconds then the mica smoked and burst into flames

George-Allsorts :

ok.. you need to replace the mica... As long as the microwave didn't start sparking then should be ok...

Can you tell me what cleaner you were using that caused this?

Customer:

Hi,

Customer:

Just took the mica and run for 30 secs - no problem and water got hot. Cleaner was hotpoint microwave cleaner

Customer:

Should read : took the mica plate out ..!

George-Allsorts :

Please do not use the microwave without the mica card in place... You can buy a piece from any microwave repair centre... Take the old piece with you for them to cut you a new piece.

George-Allsorts :

When cleaning the microwave, please don't spray anything on the mica card

George-Allsorts :

I'm glad to hear you microwave tested out ok :)

Customer:

Thanks, ***** ***** the advice

Customer:

Have a good weekend

George-Allsorts :

Please remember to rate kindly.... Have a great day

George-Allsorts and 2 other Appliance Specialists are ready to help you

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