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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My dishwasher is showing F11

Customer Question

My dishwasher is showing F11
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

This is a draining fault
Did the machine stop with water in it?
Is the water still there now?
Can you tell me how and where the machines waste pipe id connected to the house waste?

Thanks
Rob
Customer: replied 2 years ago.

I think the machine must have stopped with water in it as it runs at night. I have tried to get as much water out as poss. the waste pipe is connected under my sink I think.

Expert:  Rob replied 2 years ago.
Hi Karen
Thanks

The first thing to chek is that the hose is not blocked where it attaches to the sink as this is a common problem.

If you need more help after checking this, acome back to me

In the meantime,

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Rob and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Have checked hose etc is there anything I can do as it worked briefly then stopped again

Expert:  Rob replied 2 years ago.
Hi Karen
I suspect in that case that the hose is blocked up

When you took the hose off was there a lot of gunk in there?

Rob
Customer: replied 2 years ago.

Not that i could see

Expert:  Rob replied 2 years ago.
Hi
Try running the machine with the hose in a bucket on tp of the dishwasher
See if it empties out correctly and if it chucks out a lot of food debris

Rob
Customer: replied 2 years ago.

thanks will try that

Expert:  Rob replied 2 years ago.
Your welcome

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