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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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ADP 5600 PC Machine only part fills then the green on/off light

Resolved Question:

ADP 5600 PC Machine only part fills then the green on/off light flashes does no more part of irs normal functionn. Help
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** am not here constantly, so kindly be patient whilst awaiting responses, answers take time. If you need further info, ask.

George-Allsorts :

Can you tell me how many times the light blinks before taking a break and starting to blink again

Customer:

8 flashes then gap then another 8 etc.

Customer:

How long do I have to wait?

George-Allsorts :

Hello, Thankyou for taking the time to check on what I asked and to respond...

8 flashes of the light indicates that your dishwasher is finding it hard to, or is not able to, drain.

George-Allsorts :

Check the filters
Make sure the drain hose is not kinked
Check that the pump is turning

George-Allsorts :

Do you require any further assistance with this problem?

Customer:

Have already done all the above.No change.

George-Allsorts :

The 8 flashes means that your dishwasher can't drain... There could be many reasons for this...

Is the pump working?

George-Allsorts :

Did you reset the board after clearing any faults? if not:



  • Press the Cancel/Off button


George-Allsorts :

  • Close the door

George-Allsorts :

  • Water drains for upto 1 minute

George-Allsorts :

  • The appliance is now ready to be restarted

George-Allsorts :

That is directly from the manual

Customer:

since the advice given didnt work , I called in a whirlpool engineer to look at the machine . His advice was to scrap it so that is what I have done. Thanks

George-Allsorts :

Why is that poor service? I told you what the 8 flashes means..
The only thing I could do better than that is to come and do the job for you.
If the Whirlpool engineer told you to scrap the machine I would get in touch with Whirlpool, complain, and get your callout costs back.

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