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canuck the pro
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2666
Experience:  Plumber
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Hello our siemens KA62DA70GB/01 lcd is frozen with sabbath

Customer Question

Hello our siemens KA62DA70GB/01 lcd is frozen with sabbath mode on - we have tried unplugging from the mains for >5 mins but it remains unresponsive can you help/advice?
Submitted: 2 years ago.
Category: Appliance
Expert:  canuck the pro replied 2 years ago.
Customer:

Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. Sabbath Mode is turned ON and OFF by pressing and holding both the freezer Down (∨) and fresh food Up (∧) indicators for five (5) seconds. This is what you tried?

Customer:

Is yours the Pro Select or Express Select?

Customer:

If it is the Pro Select then Sabbath Mode is turned ON and OFF by pressing and holding simultaneously Key 0 and Key 7 for five (5) seconds.

JACUSTOMER-n5z5tiq0- :

I think pro select there is no response on pressing any of the lcd buttons

Customer:

So holding the 0 and 7 keys does not change it?

JACUSTOMER-n5z5tiq0- :

No

Customer:

I imagine you have tried holding the reset button also?

JACUSTOMER-n5z5tiq0- :

I have held the on/off button in for 5 second and the lcd is now responding but the IWD is turned off and I can't turn it back on by holding the + button

Customer:

Is the water supply turned off?

JACUSTOMER-n5z5tiq0- :

No

Customer:

If you press and hold super and freezer for five seconds does that remove the fault? Do you still get water from the water dispenser?

JACUSTOMER-n5z5tiq0- :

No

Customer:

Does this do it then? Press the "Options" button until (IWD OFF) is selected with the triangle. Activate by pressing the "+" selection button (function is framed)

JACUSTOMER-n5z5tiq0- :

No as mentioned earlier pressing + does not switch IWD on

Customer:

You are not able to change the options either or when you get to that on the menu you cannot select it? Did it work before? Is this a new appliance and if not how old? If it is an older appliance, when was the last time you changed the water filter?

JACUSTOMER-n5z5tiq0- :

Options button is working it is that on pressing+ it doesn't work we have never changed the water filter

Customer:

It will not turn on if the water is turned off or if the filter is clogged. It must be time to change the filter. It seems like everything is functioning the way it should.

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