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Michael
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toshiba satellite C50 A 1DR, MESSAGE "No bootable device--Please

Resolved Question:

toshiba satellite C50 A 1DR,
MESSAGE "No bootable device--Please restart system"
Someone I think tried to reset to factory settings, could they have wiped disk?
Regards
Jon Corrigan
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and may take a bit of conversation to get the issue narrowed down and solved.
How old is your Satellite system?
Also please explain how and when it failed like this.
Were there any power cut or storms in the area?
Thank you
Tech Michael
Customer: replied 2 years ago.

Hi Michael,

It belongs to one of our elderly residents [Almshouse]

Another resident was trying to set to factory settings, she done the following:- settings-power-restart-hold down zero key and release 1 second after comp is power on-trouble shoot- reset your pc.

Its runing windows 8 so not old.

Regards

Jon

Expert:  Michael replied 2 years ago.
Thank you Jon,
The problem is a failed HDD(hard drive.
One of the sectors has become corrupt and can no longer read past that point so it thinks there is no bootable device as thats where it gets its initial start up information.
You can replace the drive, or replace the unit.
The drive is easy to replace if you are handy.
if not so techy it would be best to have this don't by a local satellite repair company. The hard drive is located in the main unit inside the home its the part that has the tuner etc;-)
I will stick with you in case need further advice.
Please rate kindly before closing this page I will still be here for you and you can contact me anytime
simply by replying to this message at no additional cost;-)
Thank you Jon and have a great day!
Tech Michael
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