Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. Have you ever cleaned the filter in the bottom? Is it not filling or is it not emptying? Do you have the manual? Does it say what the symbols mean in the manual? I have not looked it up yet.
Is it not filling or not emptying?
I am not able to find the manual yet for that model that has the symbols in it. Do you have the manual that you could tell me what it says the symbols mean and I could tell you how to fix it?
Do you have the model number?
I have not been able to find the manual for that model. If you have the manual, does it say what the symbols mean?
Yes but I cannot find the manual to see what the symbols mean.
Do you have the manual? It is a dishwasher correct?
Are you able to turn the power off to it at the panel box?
I see. In the description you had put dishwasher. This is a clothes washer, right?
Yes. I am confused because the model number is ***** a clothes washer and in the description it says dishwasher. Which is it?
Did you see my inquiry?
First push the Aqua Plus button
Did you push the button?
How about unplugging the machine for ten minutes then plug it back in to reset?
I believe you have an issue with the control board. The logic board is failed and will have to be replaced by a technician.
It should go to the default settings when you unplug it
Since it did not that would be a fault with the logic control board.
Does that make sense?
You are very welcome