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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Replacement bulb in the oven does not work. Colin

Resolved Question:

Replacement bulb in the oven does not work.
Colin
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am sorry to hear that, I am Tech Michael
I will be assisting you today.
Please be patient as these are technical issues and may take a bit of conversation to get the issue narrowed down and solved.
may we have the model # ***** your oven?
Thank you
Tech Michael
Customer: replied 2 years ago.

U14M62.0GB

Expert:  Michael replied 2 years ago.
Thanks Colin, its possible the new bulb is bad so please if you haven't already,try one more bulb.
Does your oven have only a door switch to turn the light on, or a separate one to turn it on?
Thank you
Tech Michael
Customer: replied 2 years ago.

I have tested the bulb in a table lamp and it works. The oven light is operated on a separate dial as is the oven controls.

Colin

Expert:  Michael replied 2 years ago.
Thanks Colin,
this is unfortunately a bad switch not the bulb.
The control for the light will need to be replaced. If you are handy and have a few basic hand tools I will help you make this repair.
Please let me know on that.
The best place to get the part(and you will only need the model # ***** the range) is to call Neff Sparres for that. They ship same day in most cases;-)
Please rate my service to you, kindly before closing this page I will still be here for you and you can contact me anytime
simply by replying to this message at no additional cost;-)
Thank you Colin and have a great day!
Tech Michael
I have listed their phone contact info below for you.
Please call:Neff Spares:
Sales 0844 55 72 510Customer Services 0333(###) ###-####
Monday to Friday 8am - 6pm
Saturday 9am - 4pm
Sunday Closed
Bank Holidays 10am - 4pm
Michael and other Appliance Specialists are ready to help you

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