Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. Is the compressor really hot? Is there any ice forming around the vent in the freezer?
No humming, no power?
Compressor is not hot?
Are you there?
This will move along quickly if you stay for the chat. I will be online for another hour. Hopefully we can enter the chat at the same time.
there is no ice anywhere
I do not recall the compressor being hot either
Is there power at all? Has it been off for a while?
there is power to it. The control panel is lighting up
It has not been turned off? Is the freezer cooling at all?
this is about the third month that it is off. I changed the control panel
no cooling at all
Will you check the compressor to see if it is really hot?
give me a few minutes. checking now
not hot, no humming. I plugged it in and out
So it has been off for a while then? It was only on for a second?
on for a second? what do you mean
How long has the fridge been on?
it stopped working about three months ago.
I bought a control panel, that did not fix the problem
its just stopped getting cold. it went completely dead
What setting is it on?
that was my mistake. It isplugged in all the time
I plugged it out (not in) and plugged it back in
Okay. Completely dead? The light does not turn on inside when you open the fridge? Or everything works but it does not cool? What setting is it on?
yes, everything (except the ice maker) works but it does not cool. It is on the middle setting
the light comes on etc.
Will you turn it to max and let it be for about 30 minutes. Tell me if the compressor makes any noise or gets hot, ok?
ok. should I sent an email, where do I send it?
We meet right here in the chat. See you in 30
Sorry yes. Do you have a multimeter? Will you check the voltage on the compressor?
Were you able to check the voltage on the compressor?