Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. If you plug something else into the outlet, do you have power at the outlet?
That particular one works also?
The issue is likely the door interlocking device. If it is shorted it will not make contact. You may even see evidence of scorching on the door interlock also. It would have to be replaced or tested with a multi-meter to be sure or bypassed.
Yes, I see. Almost certainly the door interlock. It can be accessed from the front and if you or your son are quite handy it is not extremely difficult to replace.
Looks like we were typing at the same time! Did my previous comment answer your following question?
It really depends on his handiness level. If he is not accustomed to fixing similar items then it would be best to get a professional in.
It would not take a professional long to repair especially now that you could tell the professional what to bring for repair.
You are very welcome